Services
Off-site Data Storage
Closed Container Program:
Southwest Data Protection (SWDP) rotates locked containers on a pre-determined schedule. Containers are picked up from the customer and stored unopened at the off-site facility. SWDP does not interact with the media inside the closed container. The container has a single retention date, therefore, the entire contents have the same retention date.
SWDP can provide information on which containers the customer has stored at their facility via the Internet. Detail of the container’s contents is the customer’s responsibility. For added security, a security seals can be added to each container.
Open Container Program:
Southwest Data Protection (SWDP) rotates individual tapes by their retention date. SWDP picks up the locked containers from the customer, unlocks the container at its facility, and scans and slots the media into the customer’s designated area in the vault. This interaction with the media is called “Open Slotting”. Each tape within the container can have its own retention date. SWDP can provide exact information on the media the customer has stored at the facility via the Internet.
Service Schedules are:
- Daily
- Weekly
- Bi-weekly
- Monthly
- Quarterly
- Semi-Annual
- Annual
Services Levels are:
- Scheduled - predetermined date and tim
- Next day - within 24 hours (Non-scheduled service day/holidays)
- Rush - within 4 hours
- Emergency - within 2 hours
Custom service schedules are available
Express Media Service (EMS)
Southwest Data Protection Pickup and Mail-in service is available to safeguard your back-up information at your company. This service enables your company to adhere to your backup security procedures. We utilize our specialists or USPS to transport your media to our vault where we process it according to your retention schedule. This service assures that your media is off-site and out of reach and protected from potential harm. You will receive our state of the art Digibackup software to help you backup and password protect you vital computer data.
Please email for a quote or to purchase a Digibackup secure backup user license Click here.
Services-On-Site (SOS)
Southwest Data Protection can customize a program to assist our customers that have limited staff or a “lights out” data centers. Our well-trained and experienced staff will load and unload your tape drives, catalog your media and return your mission critical media off-site to the Southwest Data Protection vault.
Media Destruction
Corporations and businesses of all sizes are obligated to protect their financial information and are also responsible for the handling of personal information about their employees and their clients. This is required in order to comply with federal laws such as the Health Insurance Portability and Accountability Act (HIPAA), Sarbanes-Oxley Act (SOX), Data Protection Act 1998, and others.
Companies place a high priority on the security of their data. Valuable corporate information and intellectual property can be exposed if media is not properly and securely managed.
Southwest Data Protection will provide transportation of your sensitive media to a secure destruction/disposal site where your magnetic media and/or paper records will be shredded/destroyed in a secure, environmentally correct manner. Upon completion of the service, you will receive a “Certificate of Destruction” documenting the destruction was in fact performed. This important task will be completed by one of our reputable business partners well equipped to handle sensitive data destruction within their given geography.
Disaster Recovery Logistics
Southwest Data Protection will handle your Disaster Recovery (DR) media shipments by utilizing proven freight forwarders, commercial airlines or private charter carriers along with overnight carriers as required. We will work within your schedule requirements to ensure that your DR/test media arrives at your hotsite or alternate processing site in a cost effective and timely manner.
In the event that a disaster is declared, Southwest Data Protection strongly recommends that a private air charter service be utilized to transport media shipments whenever possible.
Electronic Vaulting - Digibackup Pro
Southwest Data Protection provides our customers a unique online data backup solution that delivers digital insurance and peace of mind at an affordable price. Our services are customized to protect critical business data by transporting it in encrypted form to our secure offsite data vault.
Private Vaults Available







